Thank you for purchasing our courses. We strive to provide a rewarding experience for all users. Please read our Refund Policy carefully.

Instructor-Led Training:

To qualify for a refund, you must:

Submit your refund request within 7 days of purchasing your course.

Have consumed less than 25% of the video-learning content.

Have not attended more than one (1) live online/Offline class.

Not have requested any exam voucher or kit.

Any refund request not meeting all requirements will not be accepted, and no refund will be provided.

 

University Partnered Programs / Bootcamps:

To qualify for a refund, you must submit your refund request within 7 days from the start date of the regular class (Live or Recorded). Any request failing to meet this requirement will not be accepted, and no refund will be provided.

 

For any of  our Programme:

We reserve the right to reschedule/cancel a class/session due to any unavoidable circumstances. To qualify for a refund, you must:

 

Not have attended any classes.

Submit your refund request within 7 days of purchasing a course.

Cancellation & Refunds:

We reserve the right to reschedule/cancel a class/session due to any unavoidable circumstances or change the location of a class. To qualify for a refund, you must:

 

Not have attended any classes.

Submit your refund request within 7 days of purchasing a course.

 

Refund Process:

Refund requests can be initiated from the “My Orders” section by clicking on “Initiate Refund” for the relevant course (for single-item purchases).

For multiple-item purchases, please contact our support team through our Help & Support section on the website.

Refunds of any duplicate payments will be processed via the same source (original method of payment) within 10 working days after you have submitted your request.

 

Policy Revision:

iPEC reserves the right to revise this policy without prior notice.

Last Updated on 20^th March 2024